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Privacy Policy

Last updated: 3/2/2026

1. Introduction

ProtohausAi LLC ("Company", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website protohausai.com (the "Site") and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Request information or support
  • Complete forms on our Site

This information may include:

  • Name
  • Email address
  • Payment information (processed securely through Stripe)
  • Project data and floor plan inputs

Automatically Collected Information

When you access our Site, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing (Stripe), hosting (Vercel), and database services (Supabase).
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of assets.
  • With Your Consent: We may share your information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Project data and generated floor plans are retained as long as your account is active or as needed to provide you services.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal data

To exercise any of these rights, please contact us at support@protohausai.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: